We haven't been able to take payment
You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Act now to keep your subscription
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Your subscription is due to terminate
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account, otherwise your subscription will terminate.

Keir Starmer announces major Whitehall reforms in speech — as it happened

The prime minister pledged to take on a ‘cottage industry of checkers and blockers slowing down delivery for working people’

Keir Starmer speaking with civil service staff.
The prime minister’s speech in Yorkshire today included abolishing NHS England and the use of AI to improve productivity
OLI SCARFF/GETTY IMAGES
Laurence SleatorAubrey AllegrettiSeren Hughes
The Times

What you need to know

The government is scrapping NHS England to “cut bureaucracy”, Sir Keir Starmer announced in a speech on Thursday morning
The PM outlined plans to overhaul a “cottage industry of checkers and blockers slowing down delivery for working people”, promising a digital revolution
Starmer said the state was the “weakest it’s ever been” as he explained his reforms for the civil service
Listen to the latest updates on Times Radio
Prime Minister Keir Starmer speaking at a civil service reform event.
Starmer speaking on Thursday at Reckitt Benckiser Health Care in Kingston upon Hull
OLI SCARFF/POOL/AFP VIA GETTY IMAGES
2.30pm
March 13

‘A cut is not reform’

The government is just “reorganising the deckchairs” with its plan to abolish NHS England, the head of the civil service union has said.

Dave Penman, general secretary of the FDA, rejected the prime minister’s claim that there was duplication between NHS England and the Department of Health.

“If you’re going to do away with that [NHS England], you’re going to have a lot of time taken up by reorganising the deckchairs, even if that’s into a central department,” he told Times Radio. “Never mind then the consequences of the numbers dropping. And those result in tough choices for government.

“They’ve got to make some tough choices. Are you cutting? Are you reforming? What is it? And NHS England is the perfect example of that. A cut is not reform.”

1.50pm
March 13

NHS England news left staff ‘reeling’

The announcement that NHS England will be scrapped has left staff “reeling”, a union boss has said as she criticised the government’s “shambolic” handling of the news.

Advertisement

Christina McAnea, the chief executive of Unison, the UK’s largest trade union, said that the abolishment of the quango could have been done in a more “sympathetic way”.

She said: “Put simply, the health service needs thousands more staff and to be able to hold on to experienced employees.

“At the moment, it’s struggling to do that. Giving staff a decent pay rise would help no end. But this announcement will have left NHS England staff reeling. Just days ago they learnt their numbers were to be slashed by half, now they discover their employer will cease to exist.

“The way the news of the axing has been handled is nothing short of shambolic. It could surely have been managed in a more sympathetic way.”

1.40pm
March 13

MPs nervous about Starmer’s welfare reforms

Sir Keir Starmer has launched a charm offensive to win over nervous Labour MPs to his welfare reforms, promising the most vulnerable will be protected.

Advertisement

The prime minister said he understood concerns raised by MPs about planned cuts to disability benefits, citing his family experience of serious long-term conditions but insisted there was a “moral imperative” for reform.

However, a backlash against the changes continued to mount on Wednesday. One backbencher said they showed “basic lack of humanity” and another withdrew her backing.

Read in full: Starmer defends welfare reforms as Labour backlash mounts

1.18pm
March 13

Hunt gives cautious welcome

Jeremy Hunt, the longest-serving health secretary in history, has praised the “boldness” of proposals to scrap NHS England.

The Conservative MP, who served from 2012 to 2018, told Wes Streeting that moving to a decentralised model could be the start of “real transformation” in the health service.

Advertisement

He told the Commons: “Can I commend the boldness of today’s announcement? If the NHS is going to be turned around it is going to need radical reforms. If the result today is to replace bureaucratic overcentralisation with political overcentralisation, it will fail. But if what happens today is that we move to the decentralised model that we have for the police and for schools, it could be the start of a real transformation.”

12.47pm
March 13

Legislation needed to abolish NHS England

The Royal London Hospital in Tower Hamlets
The Royal London Hospital in Tower Hamlets
LEON NEAL/GETTY IMAGES

Parliament will need to pass legislation to abolish NHS England, the health secretary has confirmed.

Wes Streeting said that primary legislation would have to be passed by MPs but that “much of the change” can be delivered beforehand and that work would begin “immediately”.

He said he was talking to Lucy Powell, the leader of the Commons, about scheduling.

12.35pm
March 13

Will there be more job cuts?

Downing Street is not saying whether job cuts announced by NHS England before the news of its dissolution were part of the same plan.

Advertisement

Asked if there might be more job cuts, Sir Keir Starmer’s official spokesman said he could not “get ahead of what has already been announced”. He insisted that the move was “not just about the savings and the efficiencies” but about making it easier for frontline staff to deal with the system.

12.28pm
March 13

Why Keir Starmer abolished the £200bn quango

Sir Keir Starmer saved his big announcement until last. NHS England, an arms-length body that oversees £200 billion worth of spending, will be abolished to “put the NHS at the heart of government where it belongs”.

The principle was clear. For too long, Starmer argued, successive governments — including Labour administrations — had “swept democratic accountability under the carpet”. Today, he said, had to represent “a line in the sand”.

• Read in full: The PM pointed to duplication but this is about power as much as spending

12.24pm
March 13

‘No doubt we need big changes like this’

The Lib Dems also welcomed the changes but urged the government to go further, especially on social care.

Advertisement

Sir Ed Davey said: “There’s no doubt we need big changes like this to fix the NHS after the Conservatives left it on its knees. Now we need to see the government take the action patients desperately need: making sure everyone can see a GP when they need one, cutting waiting lists and fixing our crumbling hospitals.

“We’ll never fix the NHS unless we fix social care — and I’m afraid the government still isn’t treating that seriously or urgently enough.”

12.22pm
March 13

Tories welcome streamlining

The Conservatives welcomed measures to streamline NHS management, but highlighted the performance of the NHS in Wales.

Alex Burghart, the shadow chancellor of the duchy of Lancaster, said: “We support measures to streamline NHS management and the principle of taking direct control. Labour ministers now have nowhere to hide or anyone else to blame on NHS performance. The NHS is run directly by Labour in Wales where they have created the highest waiting lists and longest waiting times in Britain.”

“The government clearly has no plans to reduce the bloated civil service, or to address the fact that the size of the state will reach 44 per cent of GDP on their watch,” he added.

12.18pm
March 13

Staff numbers to be slashed

Staff numbers across NHS England and the health and social care department will be cut by half, the health secretary said.

Wes Streeting told the Commons that NHS England had 15,300 staff and his department had 3,300 staff and that he was looking to reduce the headcount across both by 50 per cent.

Integration of NHS England and his department will start “immediately” and will be complete in two years, he said.

12.05pm
March 13

Abolishing ‘biggest quango in world’

The government is abolishing the “biggest quango in the world” by scrapping NHS England, the health secretary has said.

Speaking to the House of Commons, Wes Streeting said that he hoped the changes would be in place within two years.

“NHS England will be brought into the department entirely these reforms will deliver a much leaner top of the NHS making significant savings of hundreds of millions of pounds a year that money will flow down to the frontline to cut waiting times faster.

“By slashing through the layers of red tape and ending the infantilisation of frontline NHS leaders we will set local NHS leaders free to innovate development new productive ways and working and focus on what matters most: delivering better care for patients.”

11.55am
March 13

‘NHS has become worse but more expensive’

The current set up of the health service “isn’t getting the best out of the NHS”, the health secretary has said.

Outlining the decision to abolish NHS England to the House of Commons, Wes Streeting explained that there are now twice as many staff working in the NHS England and Department of Health and Social Care as in 2010 “when the NHS delivered the shortage waiting times and highest patient satisfaction in history”.

HOUSE OF COMMONS/UK PARLIAMENT/PA

“Today the NHS delivers worse care for patients but is more expensive than ever before,” he said.

“The budget for NHS staff and admin alone has soared to more than £2 billion. Taxpayers are paying more but getting less. We have been left with two large organisations doing the same role with an enormous amount of duplication.”

11.45am
March 13

Analysis: Final nail in the coffin for health service experiment

Eleanor Hayward writes

Sir Keir Starmer’s announcement that he will abolish NHS England signals the “final nail in the coffin” for a decade-long experiment to provide operational independence to the health service.

NHS England — now the world’s largest quango with 13,000 staff — was set up in 2012 as part of a top-down reorganisation introduced by Andrew Lansley, the former Conservative health secretary.

The aim was to take the NHS “out of politics” by placing responsibility for its day-to-day running and spending in the hands of an independent arm’s-length body. In reality, it created a tangled bureaucracy and two overlapping and uncoordinated fiefdoms — with many jobs duplicated between NHS England and the Department of Health.

The Labour government has been clear it wants to bring the NHS firmly back into politics, believing the health service — and its £180 billion annual budget — must be under the direct control of ministers to tackle the waiting lists of seven million patients.

11.34am
March 13

A seismic shift in the NHS has just been announced

There’s a very old joke about an Irish yokel giving directions to a tourist: “Well, I wouldn’t start from here.” It’s so old I hesitate to use it. Except that it also happens to be the best possible description of how you’d reform the NHS.

The public tend to think of the health service as a single, monolithic system. But it’s nothing of the kind. It’s a bewildering hotchpotch of agencies and organisations, mashed together and torn apart by decade after decade of reforms, initiatives and reorganisations, by concessions and compromises so ancient they have formed their own sedimentary layers.

For the past decade, one of those reorganisations has been particularly significant. The Health and Social Care Act — the disastrous fruit of Andrew Lansley’s plan for reform — resulted in a system whereby the NHS in England was run by a giant quango (NHS England), which in turn took direction from the Department of Health and Social Care.

• Read Robert Colvile’s comment in full: A seismic shift in the NHS has just been announced, and no one even noticed

11.30am
March 13

‘There is no return to austerity’

There will be no return to austerity despite pledges to reform the civil service, the prime minister has said.

When asked if abolishing NHS England and the reforms will result in job cuts and spending cuts, Sir Keir Starmer said: “There is no return to austerity. I ran a public service during years of austerity and I saw what was done. Part of problem we got with our public services is what was done a decade or so ago.”

He also spoke of the need to reform welfare, and added: “We must support those who need support but we also must support those who want to get back into work to get back into work and at the moment the system doesn’t do that.

“A welfare system that doesn’t help people get into work because you take the risk of coming off benefits and into work you end up worse than you started so people don’t take that journey.”

11.20am
March 13

‘We can’t justify such complex bureaucracy’

In a press release announcing the change, the Department for Health said that Sir James Mackey, the CEO of NHS Improvement, will oversee the transition.

It said that work would begin immediately to return many of NHS England’s current functions to the department and remove “unnecessary admin”.

Wes Streeting, the health secretary, said: “This is the final nail in the coffin of the disastrous 2012 reorganisation, which led to the longest waiting times, lowest patient satisfaction and most expensive NHS in history.

“When money is so tight, we can’t justify such a complex bureaucracy with two organisations doing the same jobs. We need more doers and fewer checkers, which is why I’m devolving resources and responsibilities to the NHS front line.”

X (Twitter) content blocked

Please enable cookies and other technologies to view this content. You can update your cookies preferences any time using privacy manager.

11.13am
March 13

Why is NHS England being abolished?

Explaining the reasons for the decision, the prime minister said that he wanted more money to go to the front line for patients.

Answering questions from the audience, Sir Keir Starmer said: “Among the reasons is because of the duplication. We have a communications team in NHS England and the health department of government; we have strategy teams in the health department and NHS England.

“If we strip that out that allows us to put the money where it needs to be: the front line. We want to make sure power is pushed them and away from the bureaucracy that holds them up.”

11.08am
March 13

NHS England to be scrapped

The government is to abolish NHS England in an effort to “cut bureaucracy”.

He said the change would “shift money to the front line” and remove “layers of bureaucracy”.

“I’m bringing management of the NHS back into democratic control by abolishing the arm’s-length NHS England that will put the NHS back at the heart of government where it belongs, freeing it to focus on patients — an NHS refocused on cutting waiting times at your hospitals.”

11.00am
March 13

‘National security is economic security’

Sir Keir Starmer has said that “strength abroad” demands “security back at home”.

The prime minister said in his speech in Hull: “More now than ever, national security is economic security and strength abroad, and we definitely need that more than ever at the moment, but that demands security back at home.

“That is the test of our times, the goal of our times. National security for national renewal. The fundamental task of politics right now is to take the tough decisions on security and that’s why we raised our defence spending.”

10.56am
March 13

Starmer: The buck stops with us

The prime minister said that he was not questioning the dedication of civil servants, after criticism from union leaders.

“This is not about questioning the dedication or effort of civil servants, it is about the system we have got in place and that system was created by politicians — the buck stops with us,” he said. “Over a number of years politicians have decided to hide behind vast arrays of quangos, arm’s-length bodies, regulators reviews, you name it. A sort of cottage industry of checkers and blockers, using taxpayer money to stop the government dealing on taxpayer priorities.”

He cited his plan to build 1.5 million homes, which he said was being blocked by some agencies. “Some parts of the state haven’t got the memo.”

Dave Penman, the leader of the FDA union, accused Starmer of “denigrating civil servants” by vowing to cut the state’s “flab”.

10.50am
March 13

State is ‘weakest it’s ever been’

The prime minister has said the state was the “weakest it’s ever been” as he outlined his plan to change the civil service.

Speaking from the Reckitt office in Hull, Sir Keir Starmer said: “At the moment the state employs more people than we have for decades but look around the country — do you see good value everywhere? I don’t.

“I actually think it’s weaker than its ever been. Overstretched, unfocused, trying to do too much, doing it badly, unable to deliver the security people need.”

He added, however, that “we don’t want a bigger state, a more intrusive state”.

The prime minister was introduced by Angela Naef, the chief R&D officer at Reckitt, which produces brands such as Dettol, Gaviscon and Strepsils.

10.15am
March 13

Quangos at risk as Starmer slims down Whitehall

In his speech Sir Keir Starmer will pledge to slash the cost of regulators, something that could mean many quangos are closed down.

The government has already announced a plan to axe the Payment Systems Regulator (PSR), which will be absorbed by the Financial Conduct Authority. Homes England, the government’s housing agency responsible for accelerating building, is also at risk.

There are an estimated 300 quangos in the UK across a number of different sectors. The latest statistics available showed about 60 per cent of government spending was channelled through them — this amounts to about £353.3 billion in 2022-23.

However, the Conservatives have pointed out that 27 quangos have been set up since Labour came to power including Great British Energy, the publicly owned clean energy company.

10.00am
March 13

Up to 7,000 NHS jobs to go in Whitehall shake-up

Half of all central NHS staff face losing their jobs as the Labour government seizes control of the health service.

Wes Streeting, the health secretary, has ordered NHS England to slash up to 7,000 office-based jobs as part of a plan to shrink central bureaucracy and divert resources to frontline care.

This will give the Department of Health and Social Care greater oversight of the day-to-day running of the health service, with duplicated jobs “eradicated” under the plans.

• Read in full: Office-based staff face the axe at NHS England

9.45am
March 13

Why has the civil service grown so big?

A Labour prime minister with a dominant majority and an impatience to do things differently gives a speech demanding radical civil service reform — fewer staff in Whitehall, more specialist and professional skills, breaking down departmental silos and rewarding the best while sacking poor performers.

For Tony Blair in 2004, read Sir Keir Starmer 21 years later. The same complaints go even further back, with the 1968 Fulton report bemoaning over-reliance on specialists, a lack of scientific knowledge and poor personnel management.

The obvious question is why, despite decades of promises of reform, do the same problems persist?

• Read in full: Civil service is now 115,00 people bigger than its pre-Brexit low

9.39am
March 13

Roles will be cut, says minister

Some civil service jobs will be cut as part of efforts to modernise public services, said Peter Kyle.

He pushed back on criticism from Dave Penman, the union leader of the FDA, who accused Sir Keir Starmer of “denigrating civil servants” by vowing to cut the state’s “flab”.

The tech secretary said that plans to digitise and automate processes were vital to achieving efficiencies. Kyle told Sky News: “It is almost certain that the headcount will go down.” However, he stressed: “We’re not going to set an artificial … arbitrary, overall figure.”

After Starmer was accused of criticising the civil service last year, Kyle said: “This is not about the political side of government against the civil service.”

X (Twitter) content blocked

Please enable cookies and other technologies to view this content. You can update your cookies preferences any time using privacy manager.

9.30am
March 13

Ministers in the dark on compliance spend

Ministers do not know how much is spent on regulatory compliance — despite Sir Keir Starmer vowing to cut it by 25 per cent.

Kyle was asked on LBC what the prime minister’s pledge “means in cold hard cash”.

The technology secretary admitted: “We don’t know actually. The absolute truth is, we don’t know how much is actually spent on regulatory compliance in our country. We’re trying to actually get to the bottom of that. But once we do, we will reduce it by 25 per cent. Because we do know that there is just too much burden on companies and innovators out there.”

The ambition was set out by No 10 overnight ahead of Starmer’s speech in Yorkshire, which he’s expected to deliver at about 10.30am.

9.24am
March 13

DVLA ‘opens 45,000 envelopes a day’

Half of government transactions are “analogue”, said Peter Kyle, the technology secretary, as he discussed plans to digitise public services.

DVLA opened 45,000 envelopes every day while HMRC picks up the phone 100,000 a day, according to the cabinet minister. “This is not the way we should be running our country in the 2020s,” he said.

Kyle relayed the firsthand experience of a civil servant in his department, explaining that when she became pregnant she had a maternity card and had to carry it with her for each check-up. “She was told that if she went into labour and she didn’t have that card, then she wouldn’t be able to have the medical records with her.”

9.15am
March 13

New AI and tech teams to come

In his speech today Sir Keir Starmer will unveil a series of policies he said will “reshape the state to delivery security for working people”.

He will commit the government to abolishing more quangos, which he said will save 25 per cent on administrative costs. He will also announce new AI and tech teams in public sector departments to drive improvements and efficiency in public services.

As part of this, the prime minister wants one in ten civil servants to working in tech and digital role with 2,000 tech apprenticeships in the public sector.

Starmer said the approach will include greater digitisation and be underpinned by a mantra that: “No person’s substantive time should be spent on a task where digital or AI can do it better.”

9.06am
March 13

‘I’ll use AI to boost efficiency like Musk’

The technology secretary has described himself as a “disruptor” with similarities to Elon Musk or Dominic Cummings, but with the added “hard work of delivery”, as he boosted public sector pay to attract AI experts.

Peter Kyle has pledged that one in ten civil servants will have a digital role by 2030. There will be bigger salaries to tempt people from the private sector.

He said the civil service needs to attract top tier talent, adding that a “very senior figure” from OpenAI had joined his department. Kyle said there were those who care “very deeply about public service”.

• Read in full: Peter Kyle pledges one in ten civil servants will have digital role by 2030

8.55am
March 13

Pledge for 25,000 more digitally-savvy civil servants

The UK will save £100 million by bringing in more skilled and digitally-savvy civil servants over the next five years, the science and technology secretary has said.

Peter Kyle told Times Radio that to do this the civil service will have to pay more, but the new recruits will replace some of the people in the role at present.

WIKTOR SZYMANOWICZ/FUTURE PUBLISHING/GETTY IMAGES

“I am pledging today that we will bring in 25,000 additional skilled, digital-skilled civil servants in over the course of the next five years. Now that will mean replacing some of the skills we have at the moment. But by doing this and in some cases I’m being very honest I’m going to pay more because of the very highly skilled nature of doing so. There’ll be a net saving by doing this of £100 million.”

8.42am
March 13

‘The objective isn’t to cut staff’

Reform to the civil service will not necessarily mean fewer staff, the science and technology secretary has said.

Peter Kyle told Times Radio that the changes being announced by the prime minister in a speech today are about driving efficiency to deliver change. He said: “The objective isn’t to cut staff. The objective is actually to drive efficiencies within government itself, to make work more rewarding within the civil service.”

He added: “I think we will be reducing the head count, but the purpose of this is to make a more cost-effective, and efficient and effective, civil service, delivering better services for people in the digital age.”

As of 2024, there were more than 515,000 civil servants employed by the state — a figure that has risen rapidly since 2016 when there was an estimated 380,000 people employed.

8.27am
March 13

PM’s plans for reform

Sir Keir Starmer will today lay out plans to reform the “flabby” British state which he says is holding back delivery.

In a speech in Yorkshire, the prime minister will pledge to take on the “cottage industry of checkers and blockers slowing down delivery for working people”.

He will vow to increase the use of artificial intelligence in the public sector to improve productivity, and unveil a new target to reduce the administrative costs across government by 25 per cent.

Writing in The Daily Telegraph, Starmer wrote: “We’re putting Britain back in the driver’s seat with our plan for change. We’re fighting for the British people. We’ll secure our future together.”

PROMOTED CONTENT